CASA39 is a certified shop using the Trusted Shops trustmark, valid in the European trade for 15 years by now, offering you the reliable buyer protection. Trusted Shops is the only trust solution that integrates reviews, considerations on products, quality seal and refund guarantee in favour of the customers. Trusted Shops protects your purchase using all the payment methods, bank transfer as well. This insurance is valid only for online purchases. All the customized quotes made by phone or email can be transferred online in order to obtain this guarantee. It can be validated through the Trustbadge appearing at the bottom of the order confirmation page.
Trusted Shops
The customer could be refunded the amount paid up to € 2,500 within 30 days from the purchase date in case of non-delivery of the product or even in case of non-provided service due to the offeror. For further information: click here
The protection charges are at the expense of us. By using the Trustbadge® technology only the real customers of our online store can leave a comment.
Exclusively authentic reviews carefully checked by the Trusted Shops Service Team inspire the real trust.
Ebay
The customer could take advantage of the eBay buyer protection, in this case Casa39 will prepare a personalized eBay listing for your purchase. All eBay fees are covered by us.
The eBay Money Back Guarantee covers the purchase price and the original shipping amount if the item doesn't match the seller's description or is damaged. This protection is automatically included in the purchase on eBay. For further information consult the following link: click here
Credit card
All the purchases made by credit card are covered with a protection up until 12 months in case of theft or accidental damage of your recently purchased item. For further information consult your card’s insurance terms
PayPal
In case of PayPal payment with a consequent not receipt of the ordered item or a significant difference from its initial description you may qualify PayPal Purchase. Protection valid up until 6 months. Paypal will reimburse the full purchase price plus the original shipping cost. For further information: click here
